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Use coupon code Labor Day for a 15% discount and FREE SHIPPING
FAQ
Ordering: Towels are sold in sets, one fingertip and one hand towel, for the price shown.
If you want an extra fingertip or hand towel select and then add to cart. When checking out please list the color of towels. Some pot holders or bath mats do not have towels available for them. Those are listed on the pot holder or bath mat pages.
We offer different ways to pay for your items.
Visa, Mastercard
Check or Money Order (sent by mail) You need to checkout and pick that option and you will get the information regarding sending payments.
You need to pick the shipping. If you want Priority Mail use the drop down box. Then you must use the "update" button.
Bookmarks, suncatcher, ornaments - These are known as FSL (Free Standing Lace). It is similiar to crochet items but it is hand thread. They can be rinsed with water to be cleaned.
Towels - These are velour on one side and terry on the other. They are first quality towels. They wash and dry very well. Stablizier is used to set the designs.
Weight of the towels range from 1 lb 2 oz, to 1 lb 7 oz
Design size range from 1 inch by 1 inch to 5 inches by 7 inches depending on the product it is embroidered on.
Towel colors for Fingertip and Hand Towels are: Navy, Forest Green, Maroon, Gold, Ivory, Yellow, Light Pink, Black, Red, White, Royal, Purple, Light Blue, Lime, Azalea. Bath Mats colors are: white, yellow, beige, peach, sage, lavender, black.
Orders are done in the order they are received. We try to ship in 72 hours but sometimes there is a delay. We do send emails regarding delays. If you do not receive your order in a timley fashion please contact us.
Because a few people say they are not getting their orders and we have resent those orders. And our new policy is:
As of September 2, 2010 all orders need to be signed for when they are delivered.
If you have any question please contact us.
Contact Information - Mailing address
ARK Embroidery Haus
PO Box 2234
Des Plaines, IL 60017
224-217-5045
As of September 2, 2010 all orders need to be signed for when they are delivered.
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